28 Clifton Terrace
Lambton
Wellington
NEW ZEALAND
(04) 472 6689 private
A highly competent business management professional with a history of successfully making a significant contribution. Utilises exceptional interpersonal abilities, project management skills, leadership acumen, integrity and a passion for producing outstanding results. Self-motivated, organised and thorough with expert knowledge of the telecommunications and IT industries, and a commitment to team development. Able to quickly identify market trends, lead a successful team of professionals and control the key elements of a productive unit. Will make a positive impact on your team, client base and organisational success.
Information Technology Expertise – applying extensive IT knowledge to design effective business solutions (see page 5 for detailed competencies)
Computerised Systems Development – researching and analysing business systems and engaging user feedback acceptance
Exceptional Interpersonal Abilities – articulate presenter with strong written abilities
Personnel Management – hiring, motivating and inspiring exceptional performance
Change Co-ordination – designing new procedures and business structures for greater systems and company efficiency
Project Management – conceptualising, designing, implementing and controlling major works through all stages
Financial Control – projecting expenditure targets, budget-setting, monitoring results and reporting at board level
Leadership Strengths – applies pragmatic approach utilising individual strengths for overall team success
Relationship-Building – liaising and negotiating within commercial, public and government sectors
Telecommunications – brings extensive expertise and experience of telecommunication products and service
Strategic Vision – applies a positive view of possibilities to create new operational realities
Organisation – planning, arranging and following through to achieve completion
Client Service Expertise – devising procedures for delivery of superior client support
Scoped, wrote, and compiled CityLink’s response to the Ministry of Research Science and Technology RFP for the Advanced Network Project. This involved technical and fiscal analysis, co-ordinating inputs from senior management and technical staff.
Researched, compiled and wrote CityLink’s response to the Ministry of Economic Development’s Draft Digital Strategy.
Woking on an analysis and documentation of the New Zealand Internet peering environment. Developed a strategy and appropriate tactics to ensure the continued success of the Wellington Internet Exchange and Auckland Peering Exchange. Communicating the situation to stake-holders via presentations, media activity and web site.
Managed enhancing existing Mobile Extension product.
Managed project investigating the delivery of a “Usage Meter”
for mobile data.
Dense Wave Division Multiplexing (DWDM)
Coordinated Network services group's supply of diverse fibre routes, and worked with Commercial group to arrange financing for the DWDM equipment, the back-to-back contractual arrangements supporting our partnership with the DWDM equipment suppliers, and the service level agreement with the customer
Ensured compliance with our "Unmanaged Bandwidth Policy" and confirmed the equipment was appropriate for connection to our network
Consolidated costs and prepared a small business case to justify the pricing
Metropolitan Area Ethernet Network Interconnection
Designed an "Ethernet LAN Extension" service based on fibre optic transceivers (FOTs), fibre and Ethernet Switches located in exchanges in the central business districts (CBDs) of New Zealand’s major cities
Prepared business model and the structure and pricing of the service
Asymmetric Digital Subscriber Line (ADSL)
Involved in initial decision making from a large corporate customer perspective and as a residential trialist
Worked with a number of corporate clients to investigate the applicability of this technology to connecting smaller branches and in the area of teleworking
Contributed to the discussion regarding pricing and positioning of this service
Introduced encrypted Virtual Private Network via Internet between DIA HO and Parliament
Purchased of CityLink fibre connections between three DIA locations in Wellington
Wrote DIA Internet policy document
Installed and configured firewalls at Parliament and DIA HO
Friendly and enthusiastic
Thorough, objective and systematic
Confident, co-operative and highly self-motivated
Factual, logical and analytical
Stimulated by challenges with a strong drive for completion
Decisive and task oriented
Honours commitments
Excellent eye for detail
Goal- and results-directed
Open ICT Consultant
Worked in the Sales group providing coverage during staff shortage including presentations and proposals.
Produced and managed a series of Advanced Network Capability development workshops for NGI-NZ (http://www.ngi-nz.co.nz/news/events/ancd-workshops.html)
Scoped, wrote, and compiled CityLink’s response to the Ministry of Research Science and Technology RFP for the Advanced Network Project and State Services Commission's RFP for the Government Shared Network. These tasks involved technical and fiscal analysis, co-ordinating inputs from senior management and technical staff.
Consultant
Researched, compiled and wrote CityLink’s response to the Ministry of Economic Development’s Draft Digital Strategy.
Working on an analysis and documentation of the New Zealand Internet peering environment. Developing a strategy and appropriate tactics to ensure the continued success of the Wellington Internet Exchange and Auckland Peering Exchange. Communicating the situation to stake-holders via presentations, media activity and web site.
Project Manager
Managed enhancing existing Mobile Extension product.
Managed project investigating the delivery of a “Usage Meter” for mobile data.
Product Development
assisting in the development of private bandwidth circuits using fibre-optic cables
managing an IP network allowing high speed access to Internet Service Providers (ISPs) plus back to back local networking
co-ordinating marketing and promotion of new products
conducting ongoing testing and troubleshooting to achieve maximum efficiency
liaising with users and providing exemplary customer service and support
maintaining knowledge of new technologies
Projects Delivered
Mink – Mobile Inquiry Platform
TGP – Text Gaming Platform
Articles published
InfoTech Final Word – Content Apocalypse
InfoTech Final Word – DReaM On. (Digital Rights Management, accepted for publication)
handling "one-off" services – general problem-solving
providing corporate customers solutions assembled from diverse Telecom products in a timely fashion
designing and building solutions involving external third-party developers and innovative pricing regimes
presentations to senior management, and have discussed strategy and solutions with many levels of organisations
providing support to corporate customers – financial institutions, the health sector,
implementing the Department's Information Systems Strategic Plan
project managing and authoring standards and policies for the DIA Network.
consultancy for IT services client base
problem management and resolution
consultancy for IT services client base.
appointing, training and managing new Network Administrator
liaising with network suppliers – Telecom, Synet/Datacom, Netway & Netlink
planning and managing extensions to the DIA core network
continuing the development of Internet facilities and services for DIA/Parliament
designing, constructing, installing and documenting cables and connectors for serial and network devices
printer and terminal operation, using termservers and termmanagers
configuring and operating a bridged WAN connecting sites in Auckland, Rotorua, Wellington, Christchurch and Dunedin
X.25 terminal and printer operation from small sites and dial-up locations
configuring and operating several email gateways, involving CEO (DG/AOS), Unix, and MHS (Netware)
Client Support Officer (OA) (1991 – 1992)
Music & Research Director
Announcer/Music Director
Announcer
President
Vice
President (Organisation)
Bachelor of Science (Computer Science) – Massey University, Palmerston North 1985
Available on request
Linux – install, configure, operate, resolve faults
DG/UX – upgrade, configure, operate, resolve faults
SCO – install, operate, resolve faults
UnixWare – install, configure, operate, resolve faults
Solaris – configure, operate
Irix – operate
Sendmail (SMTP MTA) – install, configure, operate, resolve faults
named (DNS server) – install, configure, operate, resolve faults
Apache (HTTP server) – install, configure, operate, resolve faults
MySQL (SQL Server) – install, configure, operate
PHP (server-side, cross-platform, HTML embedded scripting language) – install, configure, operate, program
Unix command line tools
Operating Systems: Unix, Windows, DOS, VAX
Windows: XP, 2000, 98, 95, NT, 3.1, 3.0
Unix: Linux, UnixWare, DG/UX, SCO Unix, Solaris, Irix
Linux: Debian, RedHat
Programming Languages: PHP, perl, shell scripting, C, pascal, algol, basic, Fortran, PL/I
Markup Languages: HTML, XML, XHTML, CSS, XSLT
Layer 1: Cabling, Provisioning, Scoping, Management (Krone, homebrew), UTP, Coax, RJ45, X.21, V.35
Layer 2: Ethernet (10baseT, 10base2, 10base5, 100base, Fibre Optic), RS232, ISDN, DDS, MDDS, DWDM
Layer 3: LAN (TCP/IP, XNS, IPX, DECnet, Token Ring), WAN (Frame Relay, X25, ATM)
TCP/IP: Allocation, Routing, management, DNS, firewalling
Network Devices: NICs, Hubs, Bridges, Switches, Routers, Gateways, Terminal Servers
Routers: Nokia, Alcatel, Linux, 3Com, Ace, Allied Telesyn, Cisco
Applications: Servers, Firewalls, Email, Email Gateways, Office Automation
Firewalls: Linux (ipchains, iptables), Firewall-1, router filtering
Servers: WWW (Apache, WN), SMTP (Sendmail, gateways, Qmail), DNS, Databases (MySQL, Oracle), POP, DHCP
Platforms: DG Aviion, SGI, Intel
Office Automation: Groupwise, Microsoft Office
Vendor Relationships: Telecom, Netway, Netlink, CityLink, Datacraft,